Privacy policy

Last updated: 14 November 2026

Mentaris ("we", "us") is a web design business based in Wellington, New Zealand. This policy explains how we handle your personal information under the New Zealand Privacy Act 2020.

What we collect

We only collect what you give us: your name, email address, business name and any message you send through our contact form, booking calendar or chat assistant. If you pay us, our payment provider collects your payment details. We never see or store full card numbers.

Why we collect it

To reply to your enquiry, schedule and hold calls you book, prepare quotes and deliver the services you buy, and send invoices. We do not sell your information or use it for unrelated marketing.

Who helps us

We use trusted service providers to run this website and our business. Some store information outside New Zealand (for example in the United States):

Netlify: website hosting and contact form messages
Calendly: call bookings
Voiceflow: chat assistant conversations
Stripe: payments
Google: email and Google Analytics (anonymous visit statistics)

We choose providers that protect personal information to standards comparable to New Zealand law.

How long we keep it

Only as long as we need it for the purposes above, or as required by law (for example, tax records are kept for 7 years).

Your rights

You can ask to see or correct the personal information we hold about you at any time. Email tiopirtehuiararere@gmail.com and we will respond within 20 working days. If you are not happy with how we handled your request, you can contact the Office of the Privacy Commissioner.

Cookies

We use Google Analytics cookies to count visits and see which pages are useful. Our booking calendar, chat assistant and map may also set cookies to work properly. We do not use advertising cookies.

Contact

Mentaris, 5 Springfield Terrace, Wellington
tiopirtehuiararere@gmail.com